You’ve probably noticed that security is not taking any unruly people anymore. All kinds of businesses that are allowed to stay open and operate are showing compliance officers and regulators that they take the pandemic seriously. They are instructing security staff to be extra vigilant. They want guests and employees to immediately wash their hands with hand sanitizer the second they walk through the door. They also want people who aren’t authorized to be in the building to be swiftly escorted off the premises. No more second and third warnings! You never know who is carrying the virus, so a stricter approach is necessary.
Workers too
In a rare shift of behavior and strategy, any of the world’s business owners have instructed their on-site security teams to be wary of misbehaving employees. Now they are burdened with the task of making sure their own employees are following the rules. That means security officers are on standby to make sure, social distancing is followed, masks are work, hands are cleaned upon entry, they are able to prove they have a medical exception from wearing PPE, as well as sneezing and coughing into their elbows. It's quia rare task to be given but it's needed in this time and situation. Security staff is allowed to ask partnership employees to follow the rules too, so if any collaborative teams from your B2B partner arrive, your security will have to make sure they too are following these rules.
Stores are actively watching
It's not like retail stores were not watching your every move before, but now they are actively requesting customers to follow the rules. A company like Watchmen Security Services has been working overtime, installing surveillance cameras and CCTV systems that are fully operable and easy to use. Their video monitoring is easy because they use eye-cams, which give a 360-degree view of the entire store. It's not uncommon to hear a voice come through the speakers, asking a customer to wear their mask properly if it's hanging down not covering their nose. This reassures other customers that someone is watching them and when you can see someone not doing what you are doing, they notice too!
Signs and compliance
Security staff are being asked to put up signs around the retail store so that customers know what is going on. This could be something such as a reminder to wear a mask, a public health message from the local authorities, or perhaps a poster that is specifically branded such as an employee with their uniform on wearing a mask or washing their hands. This is something that security will also need to enforce and remind people to obey as they walk in. Another key task is to make sure they are walking around the retail store with an inspector that can be shown the measures in place and how they are enforced.
Security plays a crucial role more than ever now. They are literally involved in life and death tasks that will help to keep everyone safe and boost your customer's ease to get back into the swing of things and do some in-person shopping.
