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Tooling up a business with new systems is something which requires a lot of change. Changing the old hardware over to the new one, changing the processes, change from the staff perspective. They say a change does you good. But when it comes to running a business, there are costs involved. And you can’t keep updating your systems with every little change in hardware that is announced. You’d be changing every year, and it would take its toll on productivity. So which tech do you need to make sure that the business does work efficiently?

 

VoIP Phones

 

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More businesses are now taking advantage of the low cost of conducting their business via the internet. Instead of making phone calls that are charged by the minute, you can use a VoIP (Voice Over Internet Protocol) system. This is a tool to make phone calls via the internet.

 

Regarding where the business can save money, you can connect the phone system to your existing internet connection. Doing this saves you the hassle of installing a phone line. These systems are very easy to set up, and the costs are much cheaper than landline systems.

 

But the benefits of using a VoIP system doesn’t stop there. VoIP systems have automated attendants and call queues as well as integration with the work computers. So voice messages can be sent to email inboxes. VoIP systems also provide mobile options. This gives remote workers access to the business phone system from their cell phone.

 

As with any good points, there are ones that aren’t so good. A phone system reliant on the internet is dependent on a good internet connection. If you are in an area with poor internet connectivity, this may not be the best thing. If you have been thinking about getting a VoIP system, you can look at https://www.voiceonyx.com/about-us to get more information.

 

CRM Software

 

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When it comes to efficient back-office functions, a lot of companies now use CRM (Customer Relationship Management) programs. It is a program that is integrated into your office hardware.

When running a multi-faceted organization, it helps the company to take advantage of the data that they collect.

 

Using CRM software helps business to track sales, locate trends, and automate many of the interactions that occur on a daily basis. CRM can automate many back-office functions related to technology, services, and human resources. Having this tool is handy for staff to be more efficient with their time management. From the business perspective, it reduces cost. This is because the data is centralized. The software reduces painstaking admin tasks by organizing everything into one place. Also there is better client lead generation.

 

Ultimately, this software is very handy if you need to stretch your workforce more than you can afford to. Have a look here if you are thinking about CRM software to see what is available to you.

 

Many business tools are making the rounds when it comes to efficiency and communication. These two are also making the rounds. But if you’re looking to increase communication prospects and increase productivity while having the most cutting-edge tools, then these two are indispensable to your company.

Lina Martinez has her B.S. in journalism and is a contributor to our politics, life and money pages. She once admitted over drinks to singing "Careless Whisper" in the shower. We are still trying to get her to sing it at karaoke.